The practice address since 2013 July is:
Suite No 2
Willetts Road Health and Medical Hub
93 Willetts Road
Mackay, Qld 4740
We are located across from the Mater Hospital
There is a regular bus that comes through to the Mater Hospital, so this can easily be used when coming to the Plaza Medical, as we are located opposite the Mater Hospital Mackay.
Yes , if you regular GP is on leave, you can book to see another GP to sort out you problems whilst your regular GP is on a deserving time off work
Not a problem at all, you can book to see another GP at our Practice even if you regular Doctor is here, that totally acceptable, no one will question why, this might even be for a second opinion .
Yes we do give the full range of immunizations , this includes the Gvts supported free vaccinations to private and very popular travel vaccines. The only vaccine that we do not have in house here is the Yellow Fever one. But be advised that a lot of things are changing to the better here at Plaza & as such we are in the nearest future hoping to get the authority to be able to store & give Yellow Fever here. Please do watch this space!
Yes, when you come for Medicals you can request only a few things done or examined, this includes having only either an ECG, Spirometry, Drug & alcohol test or the medical examination without all these supportive tests, provided you prospective Employer has indicated that these are not needed.
Your doctor will follow up with you whilst you are in hospital. This only applies if you are admitted to the Mater Hospital, if your condition requires a specialist your GP will refer you to one.
We do give Flu vaccinations here and in the Nursing Homes as well, conditions apply!
The flu vaccination is provided for free by the Government for all patients who are aged 65 years and over. Patients that have chronic disease such as diabetes, heart condition chronic kidney disease or are Immune Compromised also qualify for a free Flu vaccination. Patients who are not 65 years and over or do not have a chronic disease can have a private flu vaccination- these can be purchased in house. The consultation with the doctor will be bulk billed. Please contact reception for further information and current pricing.
We are a non Bulk billing Practice, however if one is in a lot of financial problems, exceptions can be made. We also Bulk Bill all children aged under 15 years.
This depends on the length of the consult & whether you also hold a Concession Card or not. So this differs from person to person.
Even though you have a current Pension or DVA card we are unable to bulk bill repeat scripts that are requested over the phone. Medicare does not allow bulk billing if you have not physically consulted or seen the patient.
Unfortunately, there are some tests that Medicare does not pay for. We always urge and encourage our patients to enquire from Pathology before getting the requested tests done.
Health Assessment & Care Plans are very useful and necessary. Medicare & the Department of Aging encourage all patients 75 years and older to have a yearly Health assessment to try & keep them as much as possible in their homes. These Health assessments also allows the Doctor & patient to discuss & review some of those issues & concerns that can be missed in the everyday consults as there are always issues to address, solve & resolve.
Unfortunately times are hard and the amount paid by Medicare these days sometimes is just not adequate to cover for one’s costs and hence some providers end up charging cash and getting you to claim you rebate from Medicare.
Dr Lovemore Ncomanzi
Dr Varai Makura-Ncomanzi
Dr Helen Archibald
Dr Patricia Wong
Practice Manager: Jodie Cameron
Senior Receptionist: Liz Kimmorley